Your privacy is extremely crucial for us, our company respects your privacy over a wide range of domains whether it is the information we attain for our operations through our website or any other website.
Your browsing details may be saved in our servers through your web history and it may automatically log on the previously reported information.
Our servers also attain information regarding the device you use to reach our links such as the operating system and the type of device.
We may require an insight into the personal details to fully process your account such as name, email, date of birth, phone numbers, and payment information and address so that the entire procedure can be maintained without any delays.
Giving Information to Third Party
When you give out your information to us, you are considered as providing consent. The information is securely managed amongst our servers and is only provided to a third party who perform services on our behalf.
We may also get across data about your personal preferences through notifying about the events you take part in and products you purchase during your use of our website, this can be done using quality survey questionnaires or surveys.
How do we collect data?
We have various ways of collecting information right from you and your server, such as:
- The information is collected from you when you register or post a comment on our website.
- The information is collected passively through tools like Google Analytics, Google Webmaster and other browser cookies
- The information is also collected from third party sources for instance, if you use a social media feature, the third party will give out some information regarding you
Exchange and Return
Our exchange and return policy comprises of the following points and our customers can have a look through all the ideas presented below:
- Any defected item is exchangeable only if it is returned within 7 days and it is in its original packaging along with the price tags.
- Items for sale can not be selected for exchange or return.
- Products with a slight change in color will not be exchanged or returned because there can be a little variation due to the quality of the images.
- The items of fabric will only be provided as long as they are mentioned with the product, other items attached in the photoshoot will not be provided to the customers.
- The exchange of items are based on stock availability and the additional costs are managed by the customers and the company is not responsible for it.
- In case of a wrong delivery of item, we offer free of charge service to get our customers the right product.
- Our monetary compensation will only be applicable if the return policy has been followed through out and the representative has requested for the return of the product.
- In case of any defect or fault in the product, contact our customer services department to get a better insight into the problem and possible actions that could be taken.